High Turnover & Operations are Linked

Why do people leave a company? There are many reasons, but I believe that a primary reason is lack of work that is clear, concise, and able to be accomplished.

This is why a system for operations is critical.

Turnover Costs

The effect of losing a team member and replacing them has many components.

  • The direct cost to replace

  • Inefficiency while the role is vacant and the search is on-going

  • Inefficiency during the on-boarding and ramp up phases

Estimated to be 50-200% of the annual salary for each position.